Hiring Care Coordinator / Medical Office Assistant - HYBRID - South New Jersey
Qualifications
Mileage is reimbursed - MUST have reliable personal transportation
Ensure that documents get to appropriate parties promptly, without compromising confidentiality or patient privacy procedures
High school diploma or GED required
Ability to work with and resolve confidential information and/or issues using discretion and judgment
Excellent verbal communication skills over the phone
Proficiency with Microsoft Office/Excel/Outlook
Commitment to service excellence and patient satisfaction
Excellent verbal and written communication skills
Ability to work autonomously
Benefits
Continuous Improvement
More than just pay, our DaVita Rewards package connects teammates to what matters most
Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment
Below are some of our benefit offerings
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
The Wage Range for the role is $19.00 - $27.00 per hour
DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits
Responsibilities
Commute to Davita partner nephrology practices in Southern New Jersey
Working in clinic/partner practices 2-3 days per week, working remotely the remaining day(s)
Full-Time Monday through Friday schedule
Daily Start time between 7:00 and 8:00AM - Must be able to provide flexibility when needed
Completes non-clinical screenings and escalates as needed
Helps identify eligible resources for patients
Navigates resources for patients
Assists with the referral process & coordinates provider appointments
Assist the clinical team with moving the patient through the continuum of care by communicating with and completing tasks as directed
Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling
Communicate directly with patients on a timely basis for all scheduling requirements
Maintain accurate and complete documentation of records
Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures
Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques
Act in accordance with the DaVita mission and values to deliver high quality care to our patients